PT Sobha Beauty Indonesia (“Sobha” or “we” or “us” or “our”) is committed to protecting your privacy. Here are our 5 privacy promises to you:
– We will ALWAYS ensure that your personal data is used in line with applicable data protection laws.
– We will ALWAYS be transparent with you about how we use your personal data. This includes informing you about what information we collect, what we do with it, with whom we share it, and who you should contact if you have any concerns.
– We will ALWAYS provide you simple options to say ‘STOP’ when you no longer wish to receive our marketing communications.
– We will ALWAYS take all reasonable steps to protect your personal data and make sure no unauthorized person accesses it.
– We will ALWAYS respond to any questions on the processing of your personal data without undue delay.
We are committed to safeguarding your privacy rights and ensuring that your personal data is protected.
This Privacy Policy explains the types of personal data we collect and how we process and protect that data in connection with the services we offer. This includes information collected offline in our stores or through our customer services, and online through our websites, applications (including mobile apps), and Third-Party platforms (together referred to as “Sites”).
This Privacy Policy also applies to our targeted or personalized content, including online offers and advertisements for products and services, which you may see on Third-Party websites, platforms, and applications (together referred to as “Third-Party Sites”). These Third-Party Sites may have their own privacy policies and terms and conditions. We encourage you to read them before using those Third-Party Sites.
We are responsible for processing your personal data on our Sites.
Personal Data generally refers to information that can directly or indirectly identify you (“Personal Data”). This typically includes information such as your name, address, email address, and telephone number but can also include other information such as IP address, shopping habits, information about health and beauty, information about your lifestyle or preferences such as your hobbies and interests. Information about health is called “special categories of Personal Data” that require special protection because of their sensitivity.
We collect your Personal Data directly in several ways, for example, when you provide us with your information to register as a customer on our Sites or subscribe to our newsletters, receive information or mailings, use our applications, buy a product from us, make a comment or enquiry or contact our customer services.
When you provide us with your Personal Data, we will process it in accordance with this Privacy Policy. If you do not wish us to process your Personal Data in this way, please do not provide us with your personal information.
Where we process your Personal Data on the basis of your consent or indication of no objection, we will ask for your consent or indication explicitly and only for a particular purpose.
Please refer to Section 5 of this Privacy Policy for details of the various types of Personal Data we may collect, the relevant purposes and the legal basis for such processing.
Our Sites are intended for adults, but there could be instances where some customers under the age of 18 view or purchase products on our Sites. If we know that a customer is under the age of 18, we will not use such customer’s Personal Data for direct marketing purposes unless parental or guardian consent is provided to us.
To provide parental consent to marketing, please ask your parent or guardian to call or write to Sobha’s contact details as listed in our website.
We process the following categories of Personal Data for the following purposes:
– Browsing on our Sites
– Purchasing products / Agreeing to a Service
– Customer Service
– Suggesting products & services which may interest you
– Online Shopping
– In-app features (such as in-app storage of e-coupons, comments, recommendations, virtual beauty try-on tools, skin analysis, Skinfie Lab assessments, Skinfie score results, and postings, etc.)
– Fraud prevention and other administrative services, such as registration.
